Who we are
BusinessPlanWriting.co.uk (“we”, “us”) provides business plan writing services. For any question about this privacy policy or your data, email info@businessplanwriting.co.uk.
What we collect
- Contact details you give us, such as your name, email and phone number
- Information about your business that you share so we can write your plan
- Messages you send by email, WhatsApp or our contact form
- Billing details needed to invoice you
- Basic usage data from cookies and analytics, such as pages visited
How we use it
We use your data to reply to enquiries, write and deliver your plan, send invoices and improve our website. We never sell your data, and we only share it with service providers who help us run the business, such as email, hosting and analytics providers.
Your business information
Plans often contain sensitive commercial details. We treat everything you send as confidential, use it only to write your plan and do not share it with anyone else unless you ask us to.
Legal basis
We process data to perform our contract with you, to meet legal obligations such as keeping accounting records, and for our legitimate interest in running and improving our services. Where we rely on consent, for example for some cookies, you can withdraw it at any time.
Cookies
Our site uses cookies for basic functions, analytics and our chat and marketing tools. You can control cookies through your browser settings.
How long we keep data
We keep enquiry data for up to two years and client records for as long as the law requires for tax and accounting purposes, usually six years.
Your rights
You can ask to access, correct, delete or move your data, or object to how we use it. Email us and we will respond within one month. If you are unhappy with our answer, you can complain to the Information Commissioner’s Office.
Changes to this privacy policy
We may update this privacy policy from time to time. The date at the top shows when it last changed.
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